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Privacy Policy

IDMSoft ("we," "our," "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect personal information when you play Eternal Spectre ("the Game"), interact with our services, or use in-game features.

1. Information We Collect

We collect the following types of information when you interact with Eternal Spectre:

  • Account Information: When you create an account within the Game, we collect personal details such as your username, email address, and password. This information allows you to access and personalize your experience in the Game.

  • Game Data: We collect data related to your gameplay, including your in-game progress, character stats, preferences, achievements, and interactions with other players. This information helps us enhance your gaming experience, save your progress, and offer personalized recommendations.

  • Payment Information: If you make purchases in the Game, we collect payment-related information such as your billing address, payment method (e.g., credit card or digital wallet details), and transaction history. This information is securely processed by third-party payment processors, and we do not store sensitive payment details on our servers.

  • Device Information: We collect information about the device you use to play Eternal Spectre, such as your device type, operating system, IP address, hardware settings, and device identifiers. This information helps us optimize the Game's performance across different platforms and devices.

  • Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to collect information about your gameplay, preferences, and interactions with the Game. These tracking technologies help us provide you with a better gaming experience, improve the Game's functionality, and offer targeted in-game promotions.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Game Operations: To provide, maintain, and improve the Game, including managing your account, saving progress, and personalizing your in-game experience.

  • Customer Support: To respond to your inquiries, resolve technical issues, and provide support for any problems you encounter while playing Eternal Spectre.

  • Marketing and Communications: To send you updates, promotional materials, and information about new features, events, or offers related to Eternal Spectre. You may opt out of receiving promotional communications at any time.

  • Security and Fraud Prevention: To protect the integrity of the Game and detect, investigate, and prevent fraud or unauthorized activities, including cheating or account breaches.

  • Analytics and Improvements: To analyze usage data and trends to improve the Game's design, functionality, and overall user experience.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating Eternal Spectre, processing payments, hosting servers, or providing analytics. These service providers are required to maintain the confidentiality and security of your information.

  • Legal Requirements: We may disclose your information if required by law, legal process, or a government request, or to protect the rights, safety, and security of our users, staff, or the public.

  • Business Transfers: If IDMSoft is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you before any such transfer, and your data becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies in Eternal Spectre to enhance your experience, including remembering your preferences and tracking your in-game progress. You can manage your cookie preferences through your device settings. Disabling cookies may affect certain features or gameplay functionality.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access, update, or correct your account information at any time through the Game's settings.

  • Data Deletion: You may request that we delete your personal information. However, please note that deleting certain data may prevent you from accessing or using certain features of Eternal Spectre.

  • Opt-Out of Marketing: You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails or by contacting us directly.

  • Data Portability: Upon request, we can provide a copy of the data we hold about you in a commonly used, machine-readable format.

To exercise any of these rights, please contact us here!

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security measures such as encryption and secure server storage to safeguard your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide the Game, fulfill the purposes outlined in this policy, and comply with legal obligations. You may request the deletion of your data at any time, subject to certain legal exceptions.

8. Third-Party Links

Eternal Spectre may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the Game's features. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your data.

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